Refund policy

Pioneer Stone Sample Order Refund Policy

All sample orders are custom-selected and processed based on the specific products chosen by the customer. As a result, once an order has been submitted and processing has begun, it cannot be canceled, returned, or refunded.

Please review your sample selections carefully before completing your purchase. If you have any questions regarding product profiles, colors, or availability prior to ordering, our team is available to assist you.

Thank you for choosing Pioneer Stone.